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Your First Visit

Nervous? That’s normal.
Here’s exactly what happens.

No surprises, no pressure, no judgement: a step-by-step guide to your first appointment, written for people who’ve been putting it off.

Almost everyone is nervous before their first aesthetics appointment. Nervous about needles. Nervous about being judged. Nervous about being sold to. So this page removes the unknown, including the bit most clinics never mention: for prescription-only treatments you will meet two people, Nicole and an independent prescriber, and you will come in twice. Nicole has spent over ten years in dentistry looking after anxious patients, and the first rule is simple: you’re in charge, at every step.

The room

Calm, quiet, and entirely yours

No clinical strip lighting, no waiting room full of people, no rush. Just a calm space, a conversation, and as long as you need to think it over.

“Nothing goes ahead until you’re genuinely comfortable. You set the pace. Always.”

Nicole Joy · ten years in dentistry

Limewashed plaster in soft, calm natural light
Step by step

From first message to follow-up

01

Get in touch

Send an enquiry through the form (or a message on Instagram). Tell us as much or as little as you like. “I don’t know where to start” is a perfectly good opening. You’ll get a warm, human reply, never a hard sell.

02

Your consultation

A proper sit-down conversation in private: what’s bothering you, what you’d like (and wouldn’t like), your medical history, and a gentle assessment of your face. Every suitable option is explained in plain English, including doing nothing. You’ll leave with a clear written plan and pricing.

03

The prescriber’s check

Some treatments are prescription-only, and those can only be prescribed by an independent prescriber who has examined you in person. So you’ll also meet our prescriber, usually alongside Nicole at the same day. At the same appointment: your medical history, any medication, and a check that the plan you and Nicole have agreed is safe and suitable for you. It happens every time you’re treated, not just the first, and it can never be done over the phone or online, however much more convenient that would be. It’s the part of the process most people don’t know to ask about, and it’s the part that matters most.

04

Time to think

You will never be treated on the day of your first consultation, and you’ll never be chased for a decision. Treatment is always booked for a later day, so you go home with a written plan and think it over properly. Good aesthetic decisions are made at home, with a cup of tea, without anyone watching you decide.

05

Treatment day

Everything is explained before it happens. Numbing where it helps, a pace set by you, and a running commentary only if you want one (some people prefer distraction and a chat, that works too). You can pause or stop at any point. Genuinely.

06

Aftercare & review

You’ll go home with clear written aftercare and a direct way to reach Nicole with any worry, however small. Where it’s appropriate you’ll be booked a review, because checking the result matters as much as creating it.

The promises

Four things you can hold us to

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You will never be pressured to book, upgrade or “add on”.

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You will always be told if a treatment isn’t right for you.

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Your questions are never silly. The anxious ones are usually the smartest.

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The pace is yours. Full stop.

Costs

And what it all costs

The consultation is £25, and that one fee covers both appointments: your time with Nicole and the prescriber’s examination. It comes off whatever you decide to have. Everything else is set out plainly, so you can read it at home rather than find out in the chair.

See the full price list →

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The first step is just a message

Book a consultation